Frequently Asked Questions – Wellington Plumbing Pros, Local Plumber in Wellington, Florida

Wellington Plumbing Pros has been serving homeowners throughout Wellington, Florida and the surrounding communities of Belle Glade, South Bay, Pahokee, Royal Palm Beach, Loxahatchee, and Greenacres for years. The questions on this page come directly from real calls we receive every week in Wellington and the broader Palm Beach County area. We put this FAQ together because we believe homeowners make better decisions when they have accurate information, not marketing language.

We handle drain cleaning, clog removal, water heater repair and installation, tankless water heater service, pipe repair and whole-house repiping, water line repair and replacement, main water line repair, slab leak detection and repair, toilet and faucet and fixture installation, garbage disposal repair and replacement, gas line repair and installation, and 24-hour emergency plumbing. If it is a residential plumbing need in Wellington, we take care of it.

Wellington’s housing stock is one of the reasons these questions matter so much locally. Many homes here were built between the late 1970s and the early 1990s, and those properties come with aging pipe materials, hard water conditions from South Florida’s limestone aquifer, and plumbing systems that have been running for three to four decades. The questions below reflect what homeowners in this area actually need to know.

We answer every question in plain language. No upselling, no unnecessary alarm, just honest information from a local plumbing company that works in Wellington homes every day.

General Plumbing Questions in Wellington

How do I know when to call a plumber in Wellington?

Call a plumber when something is actively leaking, when a fixture has stopped working entirely, when multiple drains are slow at the same time, when you hear water running with everything turned off, or when the water bill has jumped without explanation. In Wellington, where many homes have aging pipe materials and hard water conditions, earlier calls generally prevent more expensive problems. If something seems wrong with your plumbing and a basic inspection does not reveal an obvious cause, it is worth having a professional assess it.

What counts as a plumbing emergency in Wellington?

A plumbing emergency is any situation where delay will cause significant water damage, create a health hazard, or prevent normal household function entirely. Burst pipes actively flooding a space, sewer backups with sewage coming up through drains, water heaters leaking heavily onto floors, main water line breaks, gas smells near plumbing appliances, and complete loss of water to the home are all emergencies. If you are unsure, reach out to us for assistance and describe what is happening. We will tell you how urgent the situation is.

Are you a local plumber in Wellington or part of a national chain?

Wellington Plumbing Pros is a local company. We work in Wellington and the surrounding communities every day. The technicians who come to your home are not dispatched from a call center far away. We know the neighborhoods, the housing stock, the water conditions in this part of Palm Beach County, and the plumbing systems common to homes from different construction eras here. That local knowledge matters for accurate diagnosis and appropriate repair decisions.

How soon can a plumber come to my home in Wellington?

For plumbing emergencies in Wellington, we aim to arrive within one to two hours of your call. For same day plumbing service on non-emergency calls, we work to schedule within the same business day when our availability allows. For standard scheduled service, we typically book within one to two business days and give you a specific arrival window rather than an all-day range. Contact us today and we will give you an honest time expectation based on current availability.

Do you work on older homes in Wellington?

Yes, and it makes up a significant portion of our regular work. Wellington’s older homes, built through the 1980s and early 1990s, have galvanized supply lines, aging water heaters, older fixture configurations, and drain systems with decades of hard water buildup. We understand what those systems look like and how to work on them carefully without causing secondary problems. Plumbing problems in older Wellington homes are something we encounter every day and handle with the specific knowledge that older construction requires.

What is the best way to find a plumber for older homes in Wellington?

The best plumber for an older home in Wellington is one who has worked in those homes consistently and knows what to expect before the diagnostic work begins. Galvanized supply lines, polybutylene pipe sections, aging shutoff valves that fail when first turned, and older drain configurations all require specific handling that comes from experience rather than general plumbing training. Wellington Plumbing Pros works in older homes throughout Wellington and the surrounding area regularly and brings that familiarity to every service call.

What plumbing problems are most common in Wellington homes?

The most consistent plumbing problems we see in Wellington relate to hard water and aging pipe materials. Water heater sediment buildup, galvanized supply line corrosion reducing pressure and causing rust discoloration, drain slowdowns from mineral coating inside pipes, slab leaks in homes where older copper pipes have been under the foundation for decades, and fixture wear from years of hard water contact are the issues we see most frequently. These are predictable consequences of the local water conditions and the age of the housing stock.

Do you charge more for working in older Wellington homes?

We do not have a surcharge for older homes. What we do is assess the specific situation thoroughly before starting any work, because older homes sometimes have conditions that change the scope of what is needed, such as a corroded shutoff valve that needs replacement during a faucet install, or a flange in poor condition that needs repair before a new toilet can be set correctly. We explain any additional work before starting it, not after the fact. The job takes as long as it takes to do correctly, and we communicate that honestly from the start.

What should I do while waiting for a plumber to arrive in Wellington?

For a leak or burst pipe, locate your main water shutoff and close it if you can safely reach it. Move electronics, valuables, and furniture away from the affected area. Take photos of visible damage for your records before any cleanup begins. For a drain backup, stop using all water-drawing fixtures to avoid pushing more material through a blocked system. For a water heater issue without gas involvement, turn off the power or gas supply to the unit if you can do so without risk. Then wait for us to arrive with an accurate description of what you found.

Drain Cleaning and Clog FAQs in Wellington

What causes drains to keep clogging in Wellington homes?

The most common cause of repeated drain clogs in Wellington is the combination of hard water mineral deposits building up on the inside of drain pipes over time and organic accumulation from kitchen grease and bathroom hair and soap. In older Wellington homes with cast iron drain stacks, the interior pipe walls develop a rough, narrowed surface over decades that catches and holds debris more aggressively than clean pipe. A drain that clogs repeatedly every few weeks is almost always dealing with a deeper buildup issue than what a plunger or store-bought drain product can address.

How do you clear a clogged drain in Wellington?

We start every drain call with a camera inspection to confirm exactly where the blockage is and what caused it. From there we choose the method appropriate for the specific situation. A straightforward trap blockage gets snaked. Grease or mineral buildup along a longer section of pipe gets hydro jetted, which strips the coating from the pipe walls rather than just punching through a temporary opening. Root intrusions in a sewer line get cut back with the appropriate head and then flushed. We re-inspect after clearing to confirm the line is fully open.

What is hydro jetting and do you offer it in Wellington?

Hydro jetting uses a high-pressure water stream directed through the interior of a drain line to strip grease, soap scum, and mineral scale from the pipe walls, not just clear a channel through the middle of a blockage. The result lasts significantly longer than snaking through a buildup because the pipe surface is actually cleaned rather than just punctured. Yes, we offer hydro jetting in Wellington as part of our drain cleaning service. We check the pipe condition with camera inspection before jetting to confirm the line can handle the pressure, especially in older cast iron drain systems.

How long does drain cleaning take?

A straightforward kitchen or bathroom drain cleaning in Wellington typically takes one to two hours including the camera inspection, clearing, and post-cleaning inspection. Main sewer line cleaning for root intrusion or heavy buildup takes longer, usually two to three hours, because of the greater length of pipe being addressed and the additional inspection steps. We give you a realistic time estimate after completing the camera inspection so you know how long to plan for before we start the clearing work.

Can you clear a main sewer line backup in Wellington?

Yes. Main sewer line cleaning in Wellington is something we handle regularly, including for backups caused by root intrusion in older clay sewer laterals, grease accumulation in lines that have never been fully cleaned, and partial blockages that have developed over time. We use camera inspection to identify the cause and location before any equipment goes into the line, and we re-inspect after clearing to confirm the line is fully open and to assess the condition of the pipe wall. Same day service is available for emergency sewer backups.

What should I avoid putting down my drains in Wellington?

In Wellington’s hard water conditions, the drains already face more mineral accumulation than in softer water areas, so adding substances that coat pipe walls is especially problematic. Grease and cooking oil coat pipes even when poured with hot water and contribute to buildup that gradually narrows the drain interior. Flushable wipes are not actually safe for drain systems regardless of what the packaging says. Chemical drain cleaners clear only the immediate trap area while degrading older pipe materials with repeated use. Stick to water, dish soap, and the organic material that disposals are designed to handle.

Is emergency drain cleaning available in Wellington on weekends?

Yes. Wellington Plumbing Pros provides emergency drain cleaning service on weekends, evenings, and holidays throughout Wellington and the surrounding communities. A sewer backup or a severe kitchen drain clog does not pick a convenient time to occur. We respond to emergency drain calls around the clock and dispatch to Wellington and nearby communities at any hour. Emergency drain cleaning for backed-up sinks and sewer overflow situations in Wellington is part of our standard emergency response, not a special service that requires extra scheduling.

Water Heater Repair and Installation FAQs in Wellington

When should I call for water heater repair in Wellington?

Call for water heater service in Wellington when you have no hot water or significantly less hot water than your household needs, when you notice discolored or metallic-smelling water from the hot side, when the unit is making loud rumbling or popping sounds during heating, when you see water pooling around the base of the tank, or when the pilot light on a gas unit keeps going out. In Wellington, water heater problems accelerate because of hard water sediment accumulation, and early attention prevents a manageable repair from becoming a full replacement situation.

What does it mean when I have no hot water in Wellington?

When no hot water in Wellington means the unit is not heating at all, the diagnosis depends on the unit type. For an electric water heater, the most common causes are a tripped circuit breaker, a failed high-limit reset, or a burned-out heating element. For a gas unit, a failed thermocouple, a pilot light that has gone out, or a gas supply issue are the most frequent causes. For a tankless unit that is not heating, the flow sensor, ignition system, or heat exchanger are the components to check. We diagnose in sequence rather than replacing components at random.

How do I know if my water heater needs repair or replacement in Wellington?

A unit that is less than eight years old with an isolated, single component failure is almost always worth repairing. A unit that is over ten years old in Wellington’s hard water environment, that has required multiple repairs within a few years, that is leaking from the base of the tank, or that has rusty hot water indicating internal tank corrosion is a replacement candidate. The hard water conditions here shorten water heater lifespan compared to softer water regions, and a unit in Wellington that has never been serviced often shows more wear at a given age than its year count suggests.

What causes a water heater to make loud rumbling noises?

Loud rumbling or banging from a water heater in Wellington almost always means significant sediment has accumulated at the bottom of the tank. The sound occurs when water trapped beneath the sediment layer reaches a boil and forces its way through the deposit layer. In Wellington, where the water supply carries a high mineral load from the limestone aquifer, sediment accumulation is faster than the national average, and water heaters that have not been flushed annually can develop this condition relatively early in their service life. Flushing resolves the noise in most cases when done before the sediment has damaged the tank bottom.

How long does water heater replacement take in Wellington?

A standard like-for-like water heater replacement in Wellington, removing the old unit and installing a new tank of the same type and capacity, typically takes two to three hours including all connections, safety checks, and testing. Tankless water heater installation takes longer because of the additional venting, gas line sizing, and electrical considerations involved, and requires a pre-installation assessment to plan those elements correctly. We give you a realistic time estimate before the installation day so you can plan accordingly.

Do you install tankless water heaters in Wellington?

Yes. Tankless water heater installation in Wellington is a service we provide regularly. We assess gas supply line capacity, venting options, and electrical panel availability before recommending a specific unit so the installation is correctly planned from the start. Tankless systems require periodic descaling in Wellington’s hard water environment to maintain heat exchanger efficiency, and we explain the right maintenance schedule for your specific unit as part of the installation. We also repair and service all major tankless brands already installed in Wellington homes.

Why is my hot water rusty or discolored in Wellington?

Rusty hot water in a Wellington home most often means the anode rod inside the tank has been fully consumed and the tank lining itself has begun to corrode. The anode rod is a sacrificial component that protects the tank wall from corrosion, and in Wellington’s hard water conditions it depletes faster than the manufacturer’s general replacement schedule suggests. If replacing the anode rod does not resolve the discoloration, the tank wall has likely already begun to corrode, and replacement is the right path. We assess the anode rod and tank condition during every water heater service visit.

How often should I flush my water heater in Wellington?

Given the mineral content in Wellington’s water supply, flushing a tank water heater annually is the practical maintenance standard in this area. The calcium and mineral deposits that accumulate at the bottom of tanks here build up faster than in regions with softer water, and annual flushing prevents the sediment from reaching levels that affect performance, increase energy consumption, and eventually shorten the unit’s life. Tankless units require periodic heat exchanger descaling rather than tank flushing, with the frequency depending on your household’s usage volume and the specific water hardness in your area.

Can you fix a gas water heater pilot light that keeps going out?

Yes. A gas water heater pilot light that will not stay lit in Wellington is most commonly a thermocouple issue. The thermocouple is a safety device that confirms the flame is present before allowing the gas valve to stay open. When it wears out or becomes misaligned, it signals the valve to close even when the pilot is lit. We replace the thermocouple, check the gas valve function, and inspect the venting to confirm it is not contributing to the pilot going out before considering the job complete. If you smell gas while working with a water heater, go outside immediately and call 911 – this is a serious emergency that needs urgent attention from the gas company.

Pipe Repair, Repiping and Water Line FAQs in Wellington

How do I know if I have a pipe leak inside a wall in Wellington?

The most reliable signs of a hidden pipe leak in a Wellington home are a water stain on a ceiling or wall that appeared without obvious cause, a musty or damp smell in a room without a visible moisture source, paint bubbling or peeling on an interior wall, and a water meter that moves slowly with all fixtures confirmed off. An unexplained increase in the monthly water bill over multiple billing cycles is also a consistent indicator. If more than one of these signs is present, a professional pressure test and moisture assessment is worth scheduling.

What is a slab leak and how is it detected in Wellington?

A slab leak is a pipe break that occurs beneath the concrete foundation of a home. In Wellington, where homes are built on concrete slabs, this is a relatively common issue in properties with older copper pipes under the foundation. Detection uses electronic equipment that identifies temperature differences at the slab surface and pinpoints the moisture concentration above the break point. Pressure isolation testing confirms which pipe branch is losing pressure before any concrete is touched. Slab leak detection in Wellington requires this specific equipment rather than general plumbing diagnostic tools.

Do you repipe homes with galvanized pipes in Wellington?

Yes. Repiping older homes in Wellington with galvanized supply lines is one of our most common major projects. Galvanized steel corrodes from the interior surface outward, progressively narrowing the pipe and eventually contaminating the water with rust particles. The problem affects every galvanized section in the system simultaneously, not just the one that has failed visibly. We repipe using PEX or copper as appropriate for each section of the system, replace all shutoff valves as part of the project, and test the complete system under pressure before the project is complete.

How do you repair a burst pipe in Wellington?

The first step for a burst pipe emergency in Wellington is shutting off the main water supply. We locate the exact break using pressure testing and electronic detection when the break is not immediately visible. The repair uses pipe material and fittings appropriate to the existing supply line type and location. After repairing the burst section, we check the condition of the pipe immediately adjacent to the failure, because a burst in an aging system rarely happens in isolation. We test under full pressure before we close any access points or walls.

What causes low water pressure throughout my Wellington home?

Low water pressure that has developed gradually throughout a Wellington home almost always traces to internal narrowing of galvanized supply pipes from decades of mineral and rust corrosion. As galvanized lines corrode from the inside, the effective interior diameter shrinks until water delivery to every fixture is reduced. Other causes include a failing pressure regulator at the main line entry, a partially closed main shutoff valve, or a slow leak in the supply system reducing available pressure. We run a pressure diagnostic from the meter inward to identify exactly where the pressure is being lost before recommending any fix.

Is trenchless water line replacement available in Wellington?

Yes, for many service line configurations in Wellington. Trenchless water line replacement installs a new pipe through or alongside the existing line path with significantly less surface disruption than traditional open-cut excavation. The suitability depends on the existing line material, its condition, the route configuration, and the soil conditions at the property. We assess these factors before recommending trenchless or traditional replacement. When trenchless is appropriate, the yard damage from a service line replacement is dramatically reduced compared to digging the full route by hand.

When should I repipe my house instead of repairing individual pipes?

Repiping is the right conversation when pipe repairs are occurring repeatedly at different locations, when water pressure has been declining throughout the home for years, when rust discoloration from hot and cold taps is a persistent problem that does not clear with flushing, or when a home inspection has identified polybutylene or extensively corroded galvanized piping throughout the system. A single isolated pipe failure in an otherwise sound system is a repair. A pattern of failures across a system with aged, degraded pipe material is a repipe situation. We provide an honest assessment of which applies to your home.

Garbage Disposal Repair and Installation FAQs in Wellington

How do I fix a jammed garbage disposal in Wellington?

Turn the disposal switch off immediately when you hear the jam occur. Do not try to run the unit repeatedly with the jam in place, as this overheats the motor quickly. Find the reset button on the bottom of the unit and press it once. If the unit still will not turn freely, use the hex wrench port on the base to manually rotate the grinding plate and free the obstruction. If a foreign object is visible inside the drain opening, never reach in with your hand until the power is confirmed off at the breaker. If the jam is persistent, contact us today and we will come fix it the same day.

What causes a garbage disposal to smell bad?

Food particles trapped under the splash guard, in grinding chamber crevices, and in the drain trap immediately below the disposal decompose and generate persistent odors. Hard water in Wellington leaves mineral deposits on grinding surfaces that hold food residue in place longer than a clean surface would. The smell is typically worse after the disposal has sat unused for a day or more. We clean the chamber, flush the drain line, and check for a partial clog downstream that may be contributing to the odor. Regular use with cold water running during and after operation helps prevent buildup.

When should I replace my garbage disposal in Wellington?

Signs that a garbage disposal in Wellington needs replacement rather than repair include a unit that has required multiple service calls in the past year, a motor leaking from the base of the unit, grinding performance that has declined to the point where the unit cannot process routine food waste, a reset button that trips immediately under normal use due to motor overload, and a unit that is over ten years old with a significant failure. Hard water conditions in Wellington can shorten disposal life, particularly for units that have not had their drain connections flushed periodically.

Do you install garbage disposals in condos and apartments in Wellington?

Yes. Garbage disposal installation for a condo or apartment in Wellington starts with confirming the building allows disposals and that the drain stack configuration for the unit can accommodate one properly. We assess the under-sink drain connection and the electrical supply before recommending or installing anything. If the building drain system is compatible, we install the disposal with correct fittings for the existing drain port and confirm both the unit operation and the drain performance before the job is considered complete.

What is the difference between a continuous feed and batch feed garbage disposal?

A continuous feed disposal runs as long as the wall switch is on. A batch feed disposal requires placing a magnetic or mechanical stopper in the drain opening and turning it to start the unit. Batch feed models prevent anything from being placed in a running disposal and are considered the safer option for households with young children. Continuous feed models are more common in Wellington homes because of their convenience for regular kitchen use. We discuss both options with homeowners who are replacing a unit so the choice reflects the household’s specific needs.

Plumbing Fixture Installation and Repair FAQs in Wellington

How long does faucet installation take in Wellington?

A straightforward faucet replacement in Wellington takes about one to two hours, including shutting off the water supply, removing the old faucet, replacing the under-sink shutoff valves if they show any wear, installing the new faucet with correct supply line connections, and testing for leaks under operating pressure. Jobs that involve adapting for a different hole count, adding a sprayer port, or correcting prior installation issues take longer. We give you a realistic time estimate after assessing the setup under the sink so you know what to plan for.

Do you install high-efficiency toilets in Wellington?

Yes. High-efficiency toilet installation is a regular request in Wellington as homeowners replace older 3.5-gallon models with current 1.28-gallon designs. We confirm the toilet rough-in measurement for your specific bathroom before selecting a unit, because rough-in distances vary between homes and the wrong measurement means the toilet will not sit against the wall correctly. We also assess the floor flange before installation, because an older flange in a Wellington home that has been in place since the 1980s may need repair or extension before a new toilet can be set properly.

What should I do if my shower valve is not holding temperature?

A shower valve in Wellington that will not hold a stable temperature usually has a worn internal cartridge that needs replacement. The cartridge controls the mixture ratio of hot and cold water, and when it degrades, it cannot maintain a consistent set point. In some cases, the anti-scald limit stop on the valve body also needs adjustment. We identify whether the issue is the cartridge, the limit stop, or the valve body itself before opening any walls, because the right fix depends on which component has actually failed. We stock common cartridges for the most frequently installed valve brands in Wellington homes.

Can you replace a toilet in an older Wellington home?

Yes. Toilet installation in older Wellington homes built in the 1980s requires checking the floor flange before setting anything new. Older flanges made of cast iron or original ABS that have corroded or shifted over forty years of use need repair or a flange extension kit before a new toilet can be installed without rocking. We assess the flange as the first step in every toilet replacement in an older Wellington home, because skipping that assessment produces a toilet that rocks under use and allows the wax ring seal to fail within months, potentially damaging the subfloor below.

Do you install outdoor faucets and hose bibbs in Wellington?

Yes. Outdoor faucet installation in Wellington covers replacing leaking hose bibbs, adding new water connection points for irrigation, and updating original outdoor fittings from older homes that do not have anti-siphon backflow prevention. We tap off the nearest interior supply line for new installations, secure the fitting correctly through the exterior wall, and seal the wall penetration to prevent moisture from entering around the pipe. Anti-siphon hose bibbs are the correct type for residential outdoor use in Wellington and are what we install as standard on all outdoor faucet work.

Gas Line and Emergency Plumbing FAQs in Wellington

Do you repair gas lines in Wellington?

Yes. Gas line repair in Wellington covers fixing leaks at connectors or fittings, replacing damaged flexible connectors behind appliances, rerouting lines for kitchen or outdoor renovations, and installing new gas supply lines for ranges, outdoor kitchens, generators, and dryers. Every gas line job is pressure tested after completion before any appliance is reconnected. We do not consider any gas line repair or installation complete until every connection has been confirmed leak-free under operating pressure with the appropriate testing method.

What should I do if I smell gas in my Wellington home?

If you smell gas or suspect a gas leak, go outside immediately and call 911 – this is a serious emergency that needs urgent attention from the gas company. Do not turn any light switches on or off, do not use your phone inside the home, do not try to find or fix the leak yourself, and do not re-enter the building until emergency responders confirm it is safe. After the gas company has cleared the scene and confirmed it is safe for work to begin, we can handle the gas line repair or connector replacement and pressure testing before any appliance is reconnected.

Do you provide 24-hour emergency plumbing in Wellington?

Yes. Wellington Plumbing Pros provides true 24-hour emergency plumbing service in Wellington and the surrounding communities. We answer emergency calls around the clock and dispatch technicians for burst pipes, sewer backups, water heater flooding, main water line breaks, and any other situation that cannot safely wait until morning. True emergency service means we actually pick up the call at 2am and get someone on the way, not that we take a message and call back during business hours. Reach out to us for assistance at any hour and we will respond.

How fast can an emergency plumber arrive in Wellington?

For emergency plumbing calls in Wellington, we aim to have a technician on site within one to two hours of your call. Response time depends on current demand and your specific location within the Wellington area, but we communicate an estimated arrival time immediately when you call so you know what to expect. We also guide you through any immediate steps, such as locating the main water shutoff, that limit damage while we are in transit. For the most urgent situations, earlier contact means earlier response.

What should I do during a plumbing emergency before the plumber arrives?

For any water leak or burst pipe, shut off the main water supply to the home if you can reach the shutoff safely. Move valuables, electronics, and documents away from the water. Take photos of visible damage before any cleanup begins. For a sewer backup, stop using all water in the home immediately. For a gas situation, leave the home immediately and call 911. For a water heater leak, turn off the power or gas supply to the unit if you can do so safely. Then wait for us to arrive with accurate information about what you found and what steps you have already taken.

Can you handle a plumbing emergency in a Wellington condo?

Yes. Emergency plumbing in a Wellington condo or multi-unit building involves coordinating access to building shutoffs and drain stacks as needed. We work with building management to gain access to the right areas quickly in emergency situations and follow building-specific protocols for unit-level water shutoffs. The scope of what needs to happen during a condo plumbing emergency is sometimes larger than in a single-family home because of the shared system infrastructure, and we address what needs to happen within the unit while coordinating appropriately with building systems.

Do you handle gas line installation for outdoor kitchens in Wellington?

Yes. Gas line installation for outdoor kitchens and outdoor grills in Wellington is a service we provide regularly as homeowners expand their outdoor living spaces. We assess the existing gas supply at the home, plan the route for the new outdoor supply line, size the line correctly for the BTU demand of the planned appliances, install the line with an appropriate shutoff valve at the termination point, and pressure test every connection before connecting any outdoor appliance. We also discuss the cover and protection requirements for any above-grade gas line sections in the outdoor installation.

What should I do if my main water line breaks in Wellington?

If your main water line breaks in Wellington, locate the shutoff at the meter at the property boundary and close it. This stops water from flowing through the break and limits damage at the surface. Note where any wet patches or soft ground are located so you can describe them accurately when you call. Contact us today and we will dispatch for a main water line emergency. We use pressure testing and electronic detection to locate the break, assess whether trenchless repair is appropriate for your line configuration, and restore water service the same day in most situations.